Frequently asked questions
What payment methods do you accept?
We accept all major credit cards and PayPal through our webshop.
When will my order be shipped?
We know you're excited to get your new pins, so we ship super fast - the same or next working day ! You'll receive a tracking number when your order is shipped.
When will my order arrive?
Do you accept international orders?
Of course! We ship worldwide. International customers will be responsible for paying any customs fees or duties charged upon import. We know absolutely nothing about these fees, so if you have any questions about fees or duties, please contact your country’s customs department or postal service.
How much does it cost to ship to [insert your city here] ?
We offer free delivery if you spend €25 or more.
You can choose DPD or DHL express services for extra shipping cost (depends on the country).
Is your webshop secure?
Yes! We will never share or sell your information to any third party, and the information we collect is only used to contact you about your order. Your credit card information is never stored.
Do Make Heads Turn do custom pins ?
We've been thrilled to work with events, companies, museums to create custom pins.
I want to sell Make Heads Turn pins in my store. How do i do this ?
Does Make Heads Turn offer the option to sell on consigment ?
I want to feature Make Heads Turn on my blog or publication. Who do I contact ?
What is your refund and exchange policy ?
If for some reason you are unsatisfied with your purchase, please message us within 14 days of your order. All inquiries can be sent to firstname.lastname@example.org